Privacy Policy

We may collect the following categories of personal information:

• Account information: name, email address, phone number, profile photo, authentication provider (phone, Google, email, or Firebase), and account preferences when you register or sign in.
• Order and delivery information: shipping and billing addresses (including name, phone, address lines, city, state, and pincode), order history, items purchased, sizes, quantities, and order status.
• Payment information: payment method (Razorpay or cash on delivery), transaction identifiers, and payment status. Card and UPI details are processed by Razorpay; we do not store full payment card numbers on our servers.
• Shopping activity: cart contents, wishlist items, and product interactions.
• Reviews and user content: ratings, comments, and images you submit with product reviews.
• Virtual try-on photos: photographs you upload to use our virtual try-on feature, and generated try-on result images associated with your account.
• Technical and usage data: IP address, browser type, device information, pages viewed, and similar analytics data collected through cookies and similar technologies.

We use personal information to:

• Create and manage your account and authenticate you.
• Process orders, arrange shipping, and provide customer support.
• Facilitate payments through our payment partners.
• Operate the virtual try-on feature and display try-on results to you.
• Display reviews and improve our product catalog and Services.
• Send transactional communications (order confirmations, shipping updates).
• Detect fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our Terms of Service.
• Analyze and improve the Services (where permitted by law and your preferences).

We may share personal information with:

• Payment processors: Razorpay and related providers to process online payments.
• Authentication providers: Firebase and Google (when you sign in with those services) to verify your identity.
• Shipping and logistics partners: to deliver your orders.
• Cloud and infrastructure providers: who host our applications and store data on our behalf, under contractual safeguards.
• Legal and regulatory authorities: when required by law, court order, or to protect our rights, users, or the public.

We do not sell your personal information to third parties for their marketing purposes.

Our virtual try-on feature requires you to upload a photograph of yourself. We use this image solely to generate a visual preview of how a product may appear on you and to associate try-on results with your account.

• Uploaded photos and generated result images are stored on our systems or trusted cloud storage.
• We do not use your try-on photos for advertising to third parties without your separate consent.
• You may request deletion of your try-on history through your account or by contacting us at [CONTACT_EMAIL].
• Do not upload images of other people without their consent, or images that violate applicable law or our Terms of Service.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Services are used. You can control cookies through your browser settings; disabling certain cookies may limit some features of the Services.

We retain personal information for as long as needed to provide the Services, fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary by data type (for example, order records are kept longer than transient session data).

We implement reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Depending on applicable law, including India's Digital Personal Data Protection Act, 2023, you may have the right to:

• Access and obtain a copy of your personal data.
• Correct inaccurate or incomplete personal data.
• Request erasure of personal data, subject to legal exceptions.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the relevant data protection authority.

To exercise these rights, contact us at [CONTACT_EMAIL]. For grievances under Indian law, you may also contact our Grievance Officer: [GRIEVANCE_OFFICER].

The Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

The Services may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing personal information.

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date. Material changes may be communicated through the Services or by email where appropriate. Continued use after changes constitutes acceptance of the updated policy.

[COMPANY_LEGAL_NAME]
[BUSINESS_ADDRESS]
Email: [CONTACT_EMAIL]